Privacy Policy
Who We Are
Our website address is: https://www.lockinsurance.com/
Privacy and Security
Lock Insurance understands your concerns about privacy and security when using the Internet, and we are committed to protecting the privacy of our valued customers. Lock Insurance does not sell, rent or exchange any information collected via the Internet. Lock Insurance keeps all collected information confidential. We have implemented security policies and technical measures to protect your personal data from improper use or unauthorized access.
In order to fulfill your requests for our services and products, it is necessary to obtain your name, address, and phone number information. We use the information you provide to schedule the services and deliver the products you request. We may also use the information to contact you about our products, services and events, to notify you about special offers or promotions, or to respond to your request for information from Lock Insurance.
Lock Insurance collects information as described to ensure personalized service to our customers. By using Lock Insurance you consent to the collection and use of data for this purpose. Any changes to this policy will be posted on the Website.
SMS/Text Messaging
Phone numbers collected for SMS/text messaging purposes will only be used to communicate with you about Lock Insurance-related matters (e.g., service updates, policy information, or promotional offers where you have opted in). We will not share your phone number with third parties for their marketing purposes.
SMS Messaging Policy
You can text us at (863) 646-4300 for information regarding our services.
By texting Lock Insurance at (863) 646-4300, you agree to receive Customer Care, Marketing, and Notification messages from Lock Insurance.
Reply STOP to opt-out; reply HELP for support.
Message and data rates may apply. Messaging frequency may vary.
We do not share phone numbers or SMS opt-in data with third parties or affiliate companies for marketing purposes. SMS consent and phone numbers are used solely for communications directly related to Lock Insurance services.
View our Terms of Service for additional details.
Last updated: 29-04-2025
Lock Insurance values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us in any way.
1. Introduction
By accessing or using our website: https://lockinsurance.com/, you agree to this Privacy Policy. If you do not agree with the terms herein, please do not use our site or services.
2. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated revision date. We encourage you to review this policy periodically to stay informed.
3. Information We Collect
We collect both personal and non-personal information, including but not limited to:
- Personal Identifiers: Full name, email address, mailing address, phone number, and other contact information.
- Insurance Information: Policyholder details, claim details, or quote data submitted via forms.
- Device and Usage Data: IP address, browser type, access times, and pages viewed.
- Cookies and Tracking Technologies: Session data, preferences, and interactions with our website.
4. How We Use Your Information
Your information is used to:
- Provide quotes, services, and support related to insurance coverage.
- Respond to inquiries, claims, and service requests.
- Process transactions and send relevant notifications.
- Improve our website performance, usability, and content.
- Communicate updates, marketing offers (only with opt-in), and service-related messages.
- Send SMS communications for customer service or transactional purposes (only with your consent).
5. How We Share Your Information
We may share your information under the following circumstances:
- Service Providers: With trusted vendors who assist in running our business (e.g., IT, analytics, customer service). These providers must follow strict data privacy guidelines.
- Legal Requirements: If required to comply with a legal obligation, court order, or law enforcement request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
SMS opt-in or phone numbers for SMS are not being shared with any third party and affiliate company for marketing purposes.
6. Cookies and Similar Technologies
7. Managing Your Cookie Preferences
8. SMS Terms and Conditions
- SMS Consent Communication
Lock Insurance respects your privacy. The phone numbers collected as part of our SMS consent process will not be shared with third parties for marketing purposes. - SMS Communications
If you have provided consent, Lock Insurance may send text messages related to:- Policy updates or follow-ups
- Billing inquiries
- Message Frequency
Message frequency will vary based on the type of communication. You may receive up to 2 messages per week related to appointments, account status, or updates. - Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your carrier. These charges may differ for domestic and international messaging. - Opt-In Method
You may opt-in to receive SMS messages from Lock Insurance through the following methods:- By submitting an online form on our website
- Opt-Out Method
You may opt out of receiving SMS messages at any time by replying “STOP” to any message. You can also contact us directly to be removed from the messaging list. - Help
If you’re experiencing issues, reply “HELP” to any message or visit our Contact Page for support. - Standard Messaging Disclosures
- Message and data rates may apply
- You can opt out anytime by texting “STOP”
- For help, text “HELP” or visit our Privacy Policy and Terms pages
- Message frequency may vary
9. Contact Us
For questions or concerns regarding this Privacy Policy or your personal data:
Lock Insurance
Address: 225 Doris Drive
Lakeland, FL 33813
United States (US)
Phone: 863-646-4300